Correct the public business details that matter

Find old names, phones, URLs, and duplicate listings before they keep confusing customers.

A focused inventory and correction workflow for important business directories, map providers, industry listings, duplicates, and legacy information.

Old information has a long afterlife

A business move, rebrand, phone change, or old marketing vendor can leave several versions of the same company online. Customers may call the wrong number or question which listing is current. Those contradictions can also appear when someone researches the business across search results, directories, maps, and answer tools.

We start with an approved set of business facts and concentrate on listings customers are likely to encounter, along with established data sources relevant to the client’s market. The work records who controls each listing, what was submitted, what the publisher accepted, and what remains unresolved. It does not rely on a bulk package that creates hundreds of low-value accounts.

What is included

A source-by-source cleanup record, focused on listings with real value.

The project identifies the public facts, ownership, duplicate risk, and correction path for each source included in the scope.

Deliverable 01

Approved business fact sheet

The current public name, phone, URL, hours, location treatment, and service description become the reference for every source in the project.

Deliverable 02

Citation and duplicate inventory

Each included source records the visible details, URL, ownership status, duplicate or legacy relationship, priority, and date reviewed.

Deliverable 03

Platform-specific correction work

The scope may include direct edits, claim requests, documentation, merge or suppression requests, and escalation notes appropriate to each publisher.

Deliverable 04

Maintenance handoff

The client receives the current status, access and ownership notes, unresolved items, and a sensible schedule for checking the important listings again.

How the work proceeds

Agree on the truth first, then work outward from the most important conflicts.

01

Confirm the current facts

The client approves the business identity and contact details that customers should see, including the correct treatment of any private service-area address.

02

Locate the meaningful sources

We review major search, map, social, business, and relevant industry platforms, plus legacy listings already appearing for the organization.

03

Fix the conflicts in priority order

Customer-facing errors, duplicates, and influential sources are handled before minor differences on listings with little visibility or relevance.

04

Record the publisher's response

Every correction is marked as submitted, accepted, pending, rejected, or inaccessible. The client can see where outside processing is still underway.

Measurement and limits

Progress is reported by source and status, including the corrections a third party has not yet accepted.

What the cleanup record shows

  • Important sources reviewed and their current correction status
  • Duplicate and legacy listings merged, closed, corrected, or documented
  • Agreement with the client-approved public business details
  • Accuracy of sampled brand answers across search and AI systems

Directory practices we avoid

  • We do not sell hundreds of low-quality directory submissions as a visibility strategy
  • We do not fabricate locations, descriptions, ownership, reviews, or supporting records
  • Publisher processing time and acceptance remain outside Biancorp's control and are reported honestly

Straight answers

Questions about citation cleanup

Is citation cleanup the same as link building?

No. This service is primarily about accurate public business information and reducing customer confusion. Some listings include a website link, but a directory citation does not replace editorial coverage or useful content.

Do you submit the business to hundreds of directories?

No. We prioritize sources that customers can find, that matter to the industry, that carry authority, or that are already publishing a harmful conflict. More listings are not automatically more useful.

How long does a citation correction take?

It varies by publisher and ownership status. A direct owner edit may be quick; a duplicate merge or unsupported legacy record can take longer. The report never counts a submission as an accepted change.

Discuss Citation Cleanup

If customers are finding more than one version of the business, bring the old and current details so we can trace the conflicts.

The worksheet is detailed so we can prepare. Share what applies, include a working budget, and never submit passwords or verification codes. We will follow up about a free Google Meet.

Start the consultation worksheetWorksheet first · free Google Meet · nationwide