Client-owned accounts
The client retains primary ownership and invites Biancorp through the platform’s supported role system.
Least privilege, visible control
Biancorp uses platform roles, client-owned accounts, attended remote sessions, and documented changes. Password sharing is not the normal workflow, and access is never treated as leverage.
Access model
The method changes by system, but the principle remains the same: give a named person the minimum role needed for a defined purpose and review it when the work changes.
The client retains primary ownership and invites Biancorp through the platform’s supported role system.
Passwords, authenticator secrets, backup codes, and one-time verification codes are not collected for routine management.
Major edits, access grants, removals, and remote-session work are tied to a person, purpose, and date.
Only the information needed to deliver, support, document, and secure the agreed service is requested.
Appointment-only remote desktop support
When a screen demonstration or hands-on support is the clearest option, Biancorp may use its ISL remote support client. The client launches the support application for the appointment, sees the active session, and can disconnect it.
See the complete session processGoogle Meet consultations
Free consultations can take place through a professional Google Meet invitation. If recording or transcription is enabled for a meeting, participants are informed through the meeting experience and any applicable notice. A meeting does not need to be recorded to receive a consultation.
Access lifecycle
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