Appointment-only desktop assistance
See the work. Keep control of the session.
Biancorp uses attended ISL remote support when a live demonstration or client-authorized desktop action is more useful than instructions alone. Start the client only for an arranged support or consultation session.
ISL remote support client
Launch only for an active Biancorp appointment.
The download opens the support client used for the attended session. Keep this page open, then follow the session details provided by the Biancorp representative.
Open the remote support clientView Biancorp’s corporate remote support pageSession flow
Four visible steps from connection to close.
- 01
Arrange
Confirm the support purpose, appointment, and person you expect to meet.
- 02
Connect
Open the client, use the provided session details, and verify the connection.
- 03
Collaborate
Watch the screen, ask questions, and authorize the work being demonstrated.
- 04
Close
End the session, confirm the outcome, and receive any relevant change notes.
No active appointment?
Book the conversation before opening the client.
The remote support application is not a general unattended access portal. Start with a free consultation or contact the studio to arrange support.